$141.00 USD

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Understanding & Managing High Conflict People in Legal Disputes

Including Ethical Issues in Litigation

Continuing Legal Education Credits: 3

Course Description

This course is an overview of 5 personality patterns, their common cognitive distortions and recent brain research. Examples of high conflict behaviors are provided with 4 key skills for managing them. 

Techniques for in-person and written communication using EAR Statements and BIFF Responses are provided with tips for avoiding several common ethical pitfalls.

Applicable to attorneys primarily; secondarily to other professionals.

Course Outline

  • Part 1:  Understanding High Conflict People in Legal Disputes
  • Part 2: Managing High Conflict People in Legal Disputes
  • Part 3: Ethical Issues in Litigation, Negotiation and Mediation When Dealing with High Conflict People

What You Get

  • 3-hour video course
  • PowerPoint PDF
  • Certificate of Attendance

Instructor: Bill Eddy, LCSW, Esq.

Bill Eddy, LCSW, Esq. is the co-founder and Chief Innovation Officer of the High Conflict Institute in San Diego, California. He pioneered the High Conflict Personality Theory (HCP) and has become an expert on managing disputes involving people with high conflict personalities. He was the Senior Family Mediator at the National Conflict Resolution Center for 15 years, a Certified Family Law Specialist lawyer representing clients in family court for 15 years, and a licensed clinical social worker therapist with twelve years’ experience.

He serves on the faculty of the Straus Institute for Dispute Resolution at the Pepperdine University School of Law in California and is a Conjoint Associate Professor with the University of Newcastle Law School in Australia. He has been a speaker and trainer in over 30 U.S. states and 10 countries.

He is the author or co-author of twenty books and has a popular blog on the Psychology Today website with over 4.0 million views.

Continuing Legal Education Credits

This activity qualifies for 3.0 hours non-participatory Continuing Legal Education credits.

Our courses quality for continuing legal education in most states. We are an approved provider in California, and many states accept courses approved in other mandatory reporting states. 

Click here to view CLE information for your state.

Getting Started

After you complete your purchase on this page, you will set up your login credentials and immediately begin the course. 


Contact us at [email protected]

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