Understanding & Managing High-Conflict Legal Disputes: Including Ethical Issues in Litigation

Course Description

This course is an overview of 5 personality patterns, their common cognitive distortions and recent brain research. Examples of high conflict behaviors are provided with 4 key skills for managing them.  Techniques for in-person and written communication using EAR Statements and BIFF Responses are provided with tips for avoiding several common ethical pitfalls.


Bill Eddy, LCSW, Esq.  is the co-founder and Chief Innovation Officer of the High Conflict Institute in San Diego, California. He pioneered the High Conflict Personality Theory (HCP) and has become an expert on managing disputes involving people with high conflict personalities. He was the Senior Family Mediator at the National Conflict Resolution Center for 15 years, a Certified Family Law Specialist lawyer representing clients in family court for 15 years, and a licensed clinical social worker therapist with twelve years’ experience.

He serves on the faculty of the Straus Institute for Dispute Resolution at the Pepperdine University School of Law in California and is a Conjoint Associate Professor with the University of Newcastle Law School in Australia. He has been a speaker and trainer in over 30 U.S. states and 10 countries and is the author or co-author of over 20 books, manuals, and workbooks.

He is co-host of the podcast It's All Your Fault which he co-hosts with Megan Hunter, and he also has a popular blog on the Psychology Today website with millions of views.

What You Get

3-hour video course


Certificate of Attendance

Continuing Education

This course is equal to 3.0 hours. You will receive a Certificate of Attendance upon completion of the course, which can be submitted to your licensure board (check with your licensure board's requirements regarding online courses).

Getting Started

 After you complete your purchase on this page, you will set up your login credentials and immediately begin the course. 


Contact us at [email protected]

$141.00 USD

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