Course Description

Everyone has been in a situation where their suggestions were met with angry replies, criticisms or “explanations” of why the suggestion will fail. For mediators, lawyers, therapists, supervisors and anyone else in a negotiation or argumentative situation- this video explains a simple, innovative technique to shift a high-conflict or upset person from complaining and nitpicking to problem solving.

Learn how using a basic "Yes, No or I’ll think about it" strategy stops the blame game in 30 seconds so the parties can reach agreements.

What You Get

• 1-hour video course
• PowerPoint PDF
• Certificate of Attendance

Instructor

Bill Eddy, LCSW, Esq.  is the co-founder and Chief Innovation Officer of the High Conflict Institute in San Diego, California. He pioneered the High Conflict Personality Theory (HCP) and has become an expert on managing disputes involving people with high conflict personalities.

He was the Senior Family Mediator at the National Conflict Resolution Center for 15 years, a Certified Family Law Specialist lawyer representing clients in family court for 15 years, and a licensed clinical social worker therapist with twelve years’ experience. He serves on the faculty of the Straus Institute for Dispute Resolution at the Pepperdine University School of Law in California and is a Conjoint Associate Professor with the University of Newcastle Law School in Australia. He has been a speaker and trainer in over 30 U.S. states and 10 countries and is the author or co-author of over 20 books, manuals, and workbooks.

He is co-host of the podcast It's All Your Fault which he co-hosts with Megan Hunter, and he also has a popular blog on the Psychology Today website with millions of views.

Continuing Education