Course Description
Everyone has been in a situation where their suggestions were met with angry replies, criticisms or “explanations” of why the suggestion will fail. For mediators, lawyers, therapists, supervisors and anyone else in a negotiation or argumentative situation- this video explains a simple, innovative technique to shift a high-conflict or upset person from complaining and nitpicking to problem solving.
In this 1-hour video course, learn how using a basic "Yes, No or I’ll think about it" strategy stops the blame game in 30 seconds so the parties can reach agreements.
Instructor
Bill Eddy, LCSW, Esq. is the co-founder of the High Conflict Institute in San Diego, California. He pioneered the High Conflict Personality Theory (HCP) and has become an expert on managing disputes involving people with high conflict personalities. He was the Senior Family Mediator at the National Conflict Resolution Center for 15 years, a Certified Family Law Specialist lawyer representing clients in family court for 15 years, and a licensed clinical social worker therapist with twelve years’ experience.
He serves on the faculty of the Straus Institute for Dispute Resolution at the Pepperdine University School of Law in California and was a Conjoint Associate Professor with the University of Newcastle Law School in Australia. He has been a speaker and trainer in over 30 U.S. states and 10 countries.
He is the author or co-author of twenty books, co-hosts the It's All Your Fault! podcast, and has a popular blog on the Psychology Today website.
Continuing Education (for professionals)
This course may be eligible for continuing education credit. You will receive a Certificate of Completion, which can be submitted to your licensing board (check with your licensing board's requirements). HCI is not an approved provider in any jurisdiction.
Getting Started
After you complete your purchase on this page, you will set up your login credentials and immediately begin the course.
Questions?
Contact us at [email protected]