De-escalation Technique: Talk to the Right Brain

Are you trying to change the thinking of a difficult person? “Forgedaboudit!!”

 Course Description

 We have two basic methods of conflict resolution in our brains:

1. one that’s smart for logical problem-solving and
2. the other that’s fast in a crisis (but that’s not so smart).

In this fascinating video, Bill Eddy explains how you can choose which part of your brain you will use, and how to influence the way another person’s brain will respond to you.

Learn why some people just don’t get it and how you can learn to “talk to the right brain” in order to have a productive conversation with a high conflict person.

 

What You Get

  • 30 minutes video training
  • PowerPoint PDF
  • Certificate of Completion 

Instructor: Bill Eddy

Bill Eddy, LCSW, Esq.  is the co-founder and Chief Innovation Officer of the High Conflict Institute in San Diego, California. He pioneered the High Conflict Personality Theory (HCP) and has become an expert on managing disputes involving people with high conflict personalities.

He was the Senior Family Mediator at the National Conflict Resolution Center for 15 years, a Certified Family Law Specialist lawyer representing clients in family court for 15 years, and a licensed clinical social worker therapist with twelve years’ experience. He serves on the faculty of the Straus Institute for Dispute Resolution at the Pepperdine University School of Law in California and is a Conjoint Associate Professor with the University of Newcastle Law School in Australia. He has been a speaker and trainer in over 30 U.S. states and 10 countries and is the author or co-author of over 20 books, manuals, and workbooks.

He is co-host of the podcast It's All Your Fault which he co-hosts with Megan Hunter, and he also has a popular blog on the Psychology Today website with millions of views.

Getting Started

After you complete your purchase on this page, you will receive an email with instructions for setting up your login credentials and immediately begin the course.

Questions? Contact us at: [email protected]

 

 

$47.00 USD