The Brain 101: Effective Client Communication

Discover an understanding as to what clients may be capable of or incapable of, and what lawyers should do and shouldn’t do to effectively communicate with their clients’ brain.

Course Description

This course addresses several different aspects of brain science that impact on lawyers and their work with their clients, family members, opposing counsel and others.

The purpose is to understand what clients may be capable of or incapable of, and what lawyers should do and shouldn’t do to effectively communicate with their clients’ brains. This course explains six different parts of the brain and two coaching styles that inspire defensiveness or openness to change and creativity.

  • Neurons
  • Triune Brain
  • Right and Left Hemispheres
  • Talking to the Right Brain
  • Corpus Callosum
  • Impact of Child Abuse
  • Amygdala (Right and Left)
  • Mirror Neurons
  • Polyvagal Theory
  • Coaching Styles and the Brain

Instructor

Bill Eddy, LCSW, Esq. is the co-founder and Director of Innovation of the High Conflict Institute. He pioneered the High Conflict Personality Theory (HCP) and has become an expert on managing disputes involving people with high conflict personalities. He was the Senior Family Mediator at the National Conflict Resolution Center for 15 years, a Certified Family Law Specialist lawyer representing clients in family court for 15 years, and a licensed clinical social worker therapist with twelve years’ experience.

He served on the faculty of the Straus Institute for Dispute Resolution at the Pepperdine University School of Law in California and was a Conjoint Associate Professor with the University of Newcastle Law School in Australia. He has been a speaker and trainer in over 30 U.S. states and 10 countries.

He is the author or co-author of twenty books, co-hosts the It's All Your Fault! podcast, and has a popular blog on the Psychology Today website.

 

Getting Started

After you complete your purchase on this page, you will set up your login credentials and immediately begin the course. 

Questions?

Contact us at [email protected]

$25.00 USD

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Last Updated: 10/10/24

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