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Webinar: Civil Email Communication Using BIFF for Lawyers and Law Staff
Based on the newly released book, BIFF for Lawyers & Law Offices, this webinar will focus on BIFF, a simple and proven method for lawyers and staff to use in: ethically responding to hostile communications, correcting misinformation by others, and initiating productive correspondence. BIFF stands for brief, informative, friendly, and firm and is a communication method that is useful to everyone. Co-author and attorney Rehana Jamal will include examples in the legal setting and will walk participants through ways to incorporate BIFF into their everyday lives. Lead author and BIFF creator, Bill Eddy, will deliver a pre-recorded message for a portion of the webinar. This will be an interactive session with Q&A at the end.Register
De-escalation Technique: Talk to the Right Brain
Learn to leverage the brain's dual methods for de-escalating conflict and crisis response. Influence others effectively by "talking to the right brain," enhancing communication with people with high-conflict behaviors for productive conversations.
Working With High Conflict Litigants - 10 Tips for Judges
This course provides ten tips for writing documents so that decision-makers will get a focused understanding of the case. You will gain an understanding that judges have thousands of cases that are similar & have limited time and attention and the way you write can make a big difference in your case.
Strategies for Family Law: Personality Disorders and Alienated Children
This course equips professionals with insights into high-conflict divorce and alienation. Using DSM-5 criteria for 5 prevalent personality disorders, you will learn how to better protect children and foster resilience.
Handling Family Law Cases Involving Antisocial High Conflict People
Explore dynamics of the antisocial high-conflict personality (sociopaths), their deception tactics, false allegations, and abusive behaviors. Learn strategies to identify, manage, and protect yourself for better outcomes.
New Ways for Families® Coaches Training
Designed for divorce coaches, co-parenting educators/specialists and divorce professionals, this training teaches you the New Ways for Families method for coaching clients through the New Ways for Families online parenting class for teaching and reinforcing the 4 Big Skills handling conflict.
Mediation is a successful alternative to court and puts the decision-making in your hands. With a little preparation in advance, you can develop some key skills to help you stay calm, problem-solve, make proposals and make decisions. HCI's Coach teaches you these New Ways skills in this session along with a few tips on taking care of yourself through a stressful time.