New Ways for Mediation℠ Training:

A Breakthrough Proposal-focused  Approach for Mediating High Conflict Disputes





Instructor: Bill Eddy, LCSW, Esq.

Space is limited. Pick your date and save your spot. A limited number of scholarships are available, and we offer group rates. Ask us here.

Have your best mediation skills failed with some clients? And then felt that despite your best efforts, some mediations are impossible?

It’s likely that you may have been mediating with one or more parties with a high-conflict personality, making it a high-conflict dispute.

High-conflict disputes are different. They often involve one or more individuals with a pattern of high-conflict behavior, characterized by all-or-nothing thinking, unmanaged emotions, extreme behavior, and preoccupation with blaming others.

In this 12-hour training, Bill Eddy will provide training in five high-conflict personality disorders and managing high-conflict individuals. He will present his approach to mediating such disputes: New Ways for Mediation. This approach includes several paradigm shifts from ordinary mediation by not relying on insight, expression of emotions or discussions of the past.

Instead, this method focuses on teaching clients four simple skills to use within a simple structure that keeps them focused on problem-solving solutions and away from venting, re-working the past, extreme demands, rigid positions, and other self-defeating behaviors. The skills for mediators are also simple and less stressful, so they serve primarily as a guide and source of information throughout the process. Some or all of the tips and tools of this method can be used with any mediation.

After this training, you will:

  • have the necessary skills for handling high-conflict mediations

  • experience increased confidence as you settle into the specific structure of this method

  • let go of feeling responsible for the outcome

Mr. Eddy has been developing and teaching this method over the past twelve years to many mediators, lawyers and counselors around the United States and Canada, including a 2-day training in this approach to over one hundred Family Court Services counselors throughout California in 2020.

Training Includes

  • PowerPoint presentations/lecture

  • video demonstrations

  • role-play practice exercises

  • opportunity for questions and discussion of difficult situations throughout the training

unlimited online access conducted by Bill Eddy to

  • 3-hour New Ways for Mediation Demonstration 

  • 1-hour New Ways for Families® Pre-Mediation Coaching Training

  • 1-hour New Ways for Families® Decisions Skills Class 


Intended Audience

Lawyers, family lawyers, judges, mediators, family mediators, counselors or any dispute resolvers who wants to learn the method


12 training hours + breaks, which includes:

  • 4 hours of video on demand

  • 8 hours (4 hours/day) of Livestream training via Zoom

Dates & Time


  • Please select from our 2024 dates that are now available


  • MARCH Tues 12th and Thurs 14th at 3pm - 7pm Pacific Time (San Diego)
  • JUNE Tues 11th and Thurs 13th at 3pm - 7pm Pacific Time (San Diego)
  • SEPTEMBER Tues 10th and Thus 12th at 9am - 1pm Pacific Time (San Diego)

Check your time zone on World Time Buddy here

PLEASE NOTE: Dates and times are subject to change, postponement or cancellation at any time.


About Bill Eddy, LCSW, Esq.

Bill Eddy, LCSW, Esq. is the co-founder and Chief Innovation Officer of the High Conflict Institute in San Diego, California. He pioneered the High Conflict Personality Theory (HCP) and has become an expert on managing disputes involving people with high conflict personalities. He was the Senior Family Mediator at the National Conflict Resolution Center for 15 years, a Certified Family Law Specialist lawyer representing clients in family court for 15 years, and a licensed clinical social worker therapist with over 12 years of experience.

Bill serves on the faculty of the Straus Institute for Dispute Resolution at the Pepperdine University School of Law in California and is a Conjoint Associate Professor with the University of Newcastle Law School in Australia. He has been a speaker and trainer in over 35 U.S. states and 13 countries.

He is the author or co-author of over 20 books, manuals, and workbooks. He is co-host of the podcast It's All Your Fault that he co-hosts with Megan Hunter, MBA, and has a popular blog on the Psychology Today website with over 6 million views.

After You Register

You will have instant and unlimited access to view the following:

Part 1 On-Demand - Understanding and Managing High Conflict People (recommended viewing prior to livestream part 2 and 3.)

PLUS in your own time view BONUS material:

  • New Ways for Mediationsm Demonstration
  • New Ways for Families® Pre-Mediation Coaching
  • New Ways for Families® Decision Skills Class

We will provide you with the following for the training approximately 1 week prior:

  • Materials (PowerPoint PDF; articles, exercises)
  • Zoom link for Part 2 and Part 3 Livestream training
  • A Certificate of Completion will be emailed to you upon completion of the entire training (Part 1, 2 and 3.)

OPTIONAL PURCHASE: You may also like to purchase 'Mediating High Conflict Disputes' - this is an optional purchase and can be purchased from our BOOKSTORE

Register With 4 Easy and Simple Steps
1. Click Register Below
2. Fill in your details
3. Select Your Preferred Dates for Training
4. Pay
Our Satisfaction Guarantee - Go through everything. Watch the videos and attend the live streams. If at that point you aren't 100% satisfied with our training - please email us for a full refund.
Suggested reading: Mediating High Conflict Disputes book HERE