Core Techniques Bundle
Three of HCI's most practical on-demand courses in one bundle: the core skills that show up in every hard conversation.
ā€¢ Answering Hostile Email & Texts with a BIFF ResponseĀ®: turn blistering messages into replies that end the exchange instead of escalating it.
ā€¢ How to Talk to the Right Brain: calm the reactive brain first, so real problem-solving can actually begin.
ā€¢ Using Proposals with High-Conflict People: redirect blame and complaints into "Yes, No, or I'll think about it."
Each course is a short on-demand video (20 to 60 minutes) with downloadable reference slides and a Certificate of Completion. Start watching immediately, on your schedule.
$75 if purchased separately. All three for $49 through August 31.
