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Mental HealthĀ Courses

Ā 

High conflict behaviors, bullying, incivility, and divisiveness put mental health systems and patients at risk.
HCI will teach the proper techniques to overcome and find the missing peace.

De-escalation Technique: Talk to the Right Brain

Learn to leverage the brain's dual methods for de-escalating conflict and crisis response. Influence others effectively by "talking to the right brain," enhancing communication with people with high-conflict behaviors for productive conversations.

$47.00 USD

Who Are High Conflict People?

Equip yourself with an understanding of high-conflict behavior and the predictable patterns of high conflict people. This course offers a deeper understanding and effective strategies to manage interactions both in and out of court.

$47.00 USD

How to Write a BIFF ResponseĀ®

Revolutionize your response to hostile emails with our BIFF ResponseĀ® methodā€”your go-to tool for calming volatile written communications. A brief, informative, friendly and firm response extracts anything that will continue the hostility.

$47.00 USD