BUSINESS
Consultation Live Lab Training New Ways All Courses On Demand
INDIVIDUALS
Consultation Live Lab New Ways On Demand All Courses
INDUSTRIES
Legal Workplace Mediators Customer Service Health Care Education Government Mental Health
CONTACT
Contact Us
Account
Login Library

Custom Training

 

The training HCI offers is effective, engaging, and highly adaptable. As experts in both internal and external conflict, we tailor our trainings to your professional needs.

BIFF Response® for Lawyers: Using Respectful and Civil Communication

Learn to navigate hostile communication with civility and professionalism using the BIFF Response® method (Brief, Informative, Friendly, Firm). Examples are provided of disrespectful and then respectful responses.

$47.00 USD

Strategies for Helping Clients with Borderline Personalities in Divorce

Improve confidence and outcomes in family law cases involving someone with borderline personality disorder (or traits). Get equipped with tools to understand and manage the relationship and the case.

$94.00 USD

Conversations About Domestic Violence in Family Law with 16 Experts

Unlock vital insights from 16 leading domestic violence experts. Explore key topics: screening and assessing, family court challenges, mediation concerns, children's issues, offender treatment and vicarious trauma.

Discounted to $99 (from $147) through May 31st

Strategies for Handling High-Conflict Opposing Counsel

This course empowers lawyers to navigate challenges posed by opposing counsel with high-conflict personalities. Gain insights into their behaviors and learn effective relationship management strategies in and out of court.

$47.00 USD

Dealing with High Conflict People In Court

People with high conflict personalities can make your life miserable, yet there are tools you can use to manage a high-conflict court case. Learn about predictable high-conflict behaviors and what to do about it in and out of court.

$47.00 USD

Handling High-Conflict Family Law Cases

Navigate high-conflict cases effectively and immediately—those involving blame, lack of boundaries, extreme behaviors and emotions, and court frequency—with practical strategies to improve confidence and outcomes.

$329.00 USD

Handling Family Law Cases Involving Narcissistic High Conflict People

This course equips lawyers to more effectively handle cases involving a narcissistic high-conflict personality, including blaming lawyers for their own failures, parenting problems, and court and negotiation behavior.

$94.00 USD

Handling Family Law Cases Involving Antisocial High Conflict People

Explore dynamics of the antisocial high-conflict personality (sociopaths), their deception tactics, false allegations, and abusive behaviors. Learn strategies to identify, manage, and protect yourself for better outcomes.

$94.00 USD

Mediation in Domestic Violence Cases

Learn whether cases with domestic violence can and should be mediated. Unlock the potential for managing DV in mediation: amending restraining orders, protective procedures and creating parenting plans.

$47.00

New Ways for Families® Coaches Training

Designed for divorce coaches, co-parenting educators/specialists and divorce professionals, this training teaches you the New Ways for Families method for coaching clients through the New Ways for Families online parenting class for teaching and reinforcing the 4 Big Skills handling conflict.

$947.00 USD

New Ways for Families® Counselor Training

Designed for counselors and therapists, this training teaches you the New Ways for Families® structured parenting skills method for high-conflict divorce, guiding parents through the New Ways for Families Workbook.

$947.00 USD

New Ways for Families® Decision Skills Training

Designed for divorce professionals working with parents in high-conflict divorce. Learn how to teach the 4 Big Skills to parents to improve their communication, conflict resolution and communication skills.

$47.00 USD

Pre-Mediation Coaching Training

Mediation is a successful alternative to court and puts the decision-making in your hands. With a little preparation in advance, you can develop some key skills to help you stay calm, problem-solve, make proposals and make decisions. HCI's Coach teaches you these New Ways skills in this session along with a few tips on taking care of yourself through a stressful time. 

$47.00 USD

New Ways for Life™ Instructor Training

Designed for anyone working with young people, this training teaches you the New Ways for Life method using our Youth Journal to help young people learn to handle bullying, conflict at home and school, and reduce their stress.

$297.00 USD

New Ways for Mediation℠ Training

Designed for all mediators, this training teaches you the New Ways for Mediation℠ method for mediating high-conflict disputes. Increase your confidence and improve outcomes with this structured, proposal-focused method.

$947.00 USD

High Conflict Mediation Lecture + Demonstration

Elevate your high-conflict mediation skills by learning a client-centered, proposal-focused, structured approach that improves outcomes for high conflict people. Course includes lecture and 3-hour demonstration.

$197.00 USD

Understanding & Managing High-Conflict Legal Disputes: Including Ethical Issues in Litigation

Dive into comprehensive training, learning how to handle high-conflict disputes in litigation, negotiation and mediation, including personality patterns backed by brain research, ethical issues, and key skills for managing them.

$141.00 USD

Working With High Conflict Litigants - 10 Tips for Judges

This course provides ten tips for writing documents so that decision-makers will get a focused understanding of the case. You will gain an understanding that judges have thousands of cases that are similar & have limited time and attention and the way you write can make a big difference in your case. 

$47.00 USD